Privacy
Privacy Policy
This privacy policy explains how Fasthuma Computer Repair Mac & PC looks after your information and the data on your computer during remote support.
Quick answer
Our privacy policy in one line: we only connect to your computer with your permission, and client data is stored securely, disposed of in accordance with industry standards, and never shared or sold to third parties.
Your information and your files
Fasthuma Computer Repair Mac & PC, part of Fasthuma Enterprises Inc., takes the privacy of our clients very seriously. This privacy policy covers the contact details you give us and the data on your computer during a remote support session.
- Stored securely. All client data is stored securely.
- Disposed of properly. Client data is disposed of in accordance with industry standards.
- Never shared or sold. We will not share or sell any client information to third parties.
Remote sessions
We only connect to your computer with your permission. You can watch the whole session on your screen and end it at any time. Remote sessions use Splashtop, a remote support tool.
Booking, payments, maps and reviews
This website links to services run by other companies: appointments are booked through Microsoft Bookings, remote sessions run on Splashtop, subscription payments go through an online payment link, the map comes from Google, and reviews are on Yelp. When you use those services, their own privacy policies apply.
Questions about this privacy policy
Email info@fasthuma.com, call (510) 371-9201, or write to Fasthuma Computer Repair Mac & PC, 42307 Osgood Rd, Suite B, Fremont, CA 94539. See also our security page, terms of service and FAQ.
Computer acting up? Let’s fix it together.
Book a remote session or call us, Monday to Friday, 9 AM to 5 PM. You watch everything we do, and you can end the session at any time.